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USF Tampa Library Assessment

ASSESSMENT AUDIT

                

 

An assessment audit was performed in an effort to inventory assessment activities that took place during 2010-2015.

Summary of Report Findings

The Assessment Committee found that library staff engaged in both qualitative and quantitative assessment of library services.  

Quantitative assessment centered primarily around data collection, including:

  • Access Services statistics
  • reference transactions
  • instruction statistics
  • interlibrary loan statistics
  • website statistics
  • digital collection downloads
  • visits and events
  • consultations
  • social media outreach
  • collection/stacks management
  • cataloging/metadata production
  • electronic resource maintenance
  • acquisitions and fiscal reporting
  • digital scholarship
  • open access journals
  • textbook affordability
  • statistical reporting

Qualitative assessment included:

  • instruction assessment
  • library wide assessments, such as LibQual
  • intermittent assessment of virtual reference and reference/consultation services
  • usability testing for the website and digital collections interface 
  • reading room survey (Special Collections)
  • textbook affordability

The Assessment Committee recommended that each library department/unit  engage in both qualitative and quantitative assessment on a ongoing basis at scheduled intervals. Further, the committee recommended that a variety of methods be utilized when conducting qualitative assessment. These methods include, but are not limited to, surveys, focus groups, and transcript analysis.